Cookie Policy

Last Updated: October 26, 2025

This Cookie Policy explains how Malthiosys ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at Malthiosys.sbs or use any of our online services (collectively, the "Platform"). By continuing to use the Platform, you acknowledge that you have read and understood this policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how visitors interact with their content.

Cookies are not programs and cannot carry viruses or install malware on your device. They serve only as a data storage mechanism between your browser and our servers.

1.1 How Cookies Work

When you visit our Platform, our server sends a cookie file to your browser. Your browser stores this file and sends it back to our server on each subsequent visit. This process allows us to recognize your device and remember certain information about your preferences or session.

1.2 Types of Cookie Storage

Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain session continuity during a single visit.
Persistent Cookies: These remain on your device for a defined period or until you delete them. They are used to remember your preferences across multiple visits.

2. Categories of Cookies We Use

We use the following categories of cookies on our Platform:

2.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. Without them, services you have requested cannot be provided. They do not require your consent, as they are technically required for the operation of the website.

User authentication and session management
Security tokens and fraud prevention
Load balancing and server routing
Shopping cart or enrollment basket functionality
Accessibility setting retention

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Platform, such as which pages are visited most often and whether users receive error messages. All data collected is aggregated and anonymous. These cookies help us improve how our Platform works.

Page view tracking and session duration analysis
Traffic source identification
Bounce rate and engagement metrics
Error and crash reporting
A/B testing and feature performance evaluation

2.3 Functional Cookies

These cookies allow the Platform to remember choices you make and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we use on our pages.

Language and region preferences
Video playback settings (quality, captions, volume)
Course progress and resume-playback positions
User interface customizations
Login state persistence (remember me)

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Interest-based ad targeting
Conversion tracking for marketing campaigns
Retargeting pixel data
Social media sharing and engagement tracking
Affiliate and referral attribution

2.5 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies, and you should review the privacy policies of the respective third parties to understand how they handle your data.

3. Cookie Usage Details

The following table provides a general overview of the types of cookies we deploy and their purposes:

Cookie Category	Purpose	Duration	Party
Authentication	Maintains login session across pages	Session	First-party
Security	Protects against CSRF and session hijacking	Session	First-party
Preferences	Stores user interface and content preferences	Up to 12 months	First-party
Analytics	Tracks page views and user behavior patterns	Up to 24 months	Third-party
Course Progress	Saves lesson completion and resume points	Persistent	First-party
Advertising	Enables personalized ad delivery and tracking	Up to 90 days	Third-party
Social Media	Enables sharing and engagement features	Varies	Third-party
Performance	Monitors platform speed and reliability	Session	First-party

4. Similar Tracking Technologies

In addition to cookies, we may use other similar technologies to collect information about your activity on the Platform:

4.1 Web Beacons

Web beacons (also known as pixel tags or clear GIFs) are tiny transparent image files embedded in web pages or emails. They help us track whether an email has been opened, whether a page has been visited, or whether a specific action has been taken. Web beacons work in conjunction with cookies.

4.2 Local Storage

We may use browser local storage (HTML5 localStorage) to store data on your device that persists beyond a browser session. This is used primarily for performance optimization and user preference retention, such as caching course content or remembering interface states.

4.3 Session Storage

Session storage functions similarly to local storage but is cleared when the browser session ends. We use it to temporarily hold information during your active visit, such as form inputs or navigation state.

4.4 Device Fingerprinting

We may collect certain technical attributes of your device and browser configuration (such as browser type, operating system, screen resolution, and installed fonts) to create a non-unique device fingerprint for fraud detection and security purposes.

5. Your Cookie Choices and Controls

You have several options for managing your cookie preferences. Please note that disabling certain cookies may affect the functionality and user experience of the Platform.

5.1 Cookie Consent Banner

When you first visit our Platform, you will be presented with a cookie consent notice that allows you to accept, reject, or customize non-essential cookie categories. You may update your preferences at any time through the cookie settings link available in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

Notify you when a cookie is being set
Accept or reject all cookies by default
Delete cookies when you close your browser
Block third-party cookies specifically
Browse in private or incognito mode to prevent persistent cookie storage

Refer to your browser's help documentation for specific instructions:

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions
Apple Safari: Preferences > Privacy > Manage Website Data

5.3 Opt-Out Tools for Third-Party Advertising

For third-party advertising cookies, you may use industry opt-out tools provided by advertising networks and industry groups. These tools allow you to opt out of interest-based advertising across participating companies. Note that opting out does not stop all advertising; you may still receive generic, non-personalized ads.

5.4 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. Due to the lack of a universal standard for interpreting these signals, we do not currently alter our data practices in response to DNT signals. However, we respect your choices made through our cookie consent mechanism and browser settings.

6. Cookies and Personal Data

Some cookies we use may be associated with personal data, particularly when you are logged into your account. In these cases, the data collected through cookies is subject to our Privacy Policy, which governs how we collect, use, store, and protect your personal information.

Where cookie data constitutes personal data, we process it on the following legal bases:

Strictly Necessary Cookies: Legitimate interest and contractual necessity
Analytics and Functional Cookies: Your consent (where required)
Advertising Cookies: Your explicit consent

7. Third-Party Services and External Links

Our Platform may contain links to third-party websites, embedded content (such as videos or social media widgets), or integrated services from external providers. These third parties may set their own cookies when you interact with their content embedded on our pages.

We are not responsible for the cookie practices or privacy policies of third-party services. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our Platform.

8. Cookie Retention Periods

We retain cookie data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods vary depending on the type of cookie:

Session cookies are deleted automatically when you close your browser
Short-term persistent cookies are retained for periods ranging from a few days to 90 days
Long-term persistent cookies may be retained for up to 24 months
Strictly necessary cookies are retained only for the duration of the active service session

You may delete cookies stored on your device at any time using your browser settings or device management tools.

9. Children and Cookies

Our Platform is not directed at children under the age of 13. We do not knowingly set cookies or collect personal data from children under 13 without appropriate parental consent where required. If you believe that a child under 13 has provided personal information through cookie-related mechanisms, please contact us so we can take appropriate action.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, provide notice through our Platform or by email.

Your continued use of the Platform following any update to this Cookie Policy constitutes your acknowledgment of the revised terms. We encourage you to review this policy periodically to stay informed about our use of cookies.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the details below:

Platform Name: Malthiosys
Website: Malthiosys.sbs
Email: help@Malthiosys.sbs
Phone: +60 12-330 9162
Mailing Address: No. 71, Lot 10900, Jalan Tun Jugah, 93350, Kuching, Sarawak, 93350, Malaysia

We aim to respond to all enquiries within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Effective Date of This Policy: October 26, 2025

This Cookie Policy forms part of our overall Privacy Policy and Terms of Service. Please review all platform policies to fully understand how we collect and process your information.